At www.oneniceshopping.com , we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy. This Return & Refund Policy page provides you with important information about our policy and procedures.
Returns: If you are not satisfied with your purchase, you may return it within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Please note that personalized or custom-made items are not eligible for returns.
To initiate a return, please contact our customer support team. We will provide you with a return authorization number and instructions on how to return the item. The return shipping costs will be the responsibility of the customer.
Refunds: Once we receive your returned item, we will inspect it to ensure that it meets our return policy requirements. If the item is eligible for a refund, we will issue a refund to your original payment method within 10 business days. Please note that the original shipping costs are non-refundable.
Exchanges: We do not offer exchanges at this time. If you would like a different item, please initiate a return and place a new order.
Damaged or Defective Items: If your item arrives damaged or defective, please contact our customer support team within 7 days from the date of delivery. We will provide you with a return authorization number and instructions on how to return the item. Once we receive the item, we will inspect it and issue a refund or send a replacement item, depending on your preference.
Cancellations: If you would like to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, it cannot be cancelled.
Please note that our return policy may be subject to change without notice. We reserve the right to refuse any returns that do not meet our policy requirements or are deemed ineligible.
If you have any questions or need further assistance regarding returns and refunds, please contact our customer support team. We are here to help!
