To place an order, simply browse our website, select the items you wish to purchase, and add them to your shopping cart. Once you have finished shopping, proceed to checkout and follow the prompts to complete your order.
Unfortunately, once an order has been placed, it cannot be modified or cancelled. We strive to process orders quickly and efficiently, so we recommend reviewing your order carefully before completing the checkout process.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery.
We offer standard and express shipping options for domestic orders within the United States. International shipping is also available for select destinations.
Delivery times vary depending on the shipping method selected and your location. Typically, standard shipping within the U.S. takes 5-7 business days, while express shipping delivers within 3-5 business days.
We accept returns within 30 days of the purchase date for a full refund or exchange. Items must be in their original condition with tags attached. Please visit our Returns & Exchanges page for detailed instructions on how to initiate a return.
To initiate a return or exchange, please contact our customer service team with your order details. We will provide you with the necessary instructions and assist you throughout the process.
Yes, many of our products are handmade by skilled artisans. Each piece is unique and may have slight variations, adding to its charm and character.
At this time, we do not offer custom sizing or designs. However, we regularly introduce new styles and sizes to cater to our diverse customer base.
To create an account, simply click on the "Sign Up" or "My Account" link and follow the prompts to create a new account. You can also opt to create an account during the checkout process.
If you have forgotten your password, you can reset it by clicking on the "Forgot Password" link on the login page. Follow the instructions to reset your password and regain access to your account.
